Upgrading a Crestron Mercury or Crestron TSS/ TSW: These devices are typically upgraded by Crestron.Zoom Room controller software on these devices can be updated manually from the devices themselves or by using Zoom device management from the web portal. If you need to upgrade faster, you can choose to override room activity to upgrade. Note: Zoom Rooms will wait up to 30 minutes before proceeding with the upgrade to confirm that no meetings are in progress or about to start. At the bottom left of the Upgrade App window, click the drop down arrow in the box, then select the version you wish to update to.If you want to update the App on several devices, select the required devices: If you chose to Override room activity to upgrade, click Upgrade again. Click Upgrade, or Schedule, depending on your selections.At the bottom left of the Upgrade Zoom Rooms window, click the drop down arrow in the box, then select the version you wish to update to.

(Optional) Choose whether to Schedule this upgrade, Override room activity to upgrade, or both.

Upgrade App: Upgrade the Zoom Rooms app for the device.Skip to step 5 if you select this option. Upgrade OS: Upgrade the OS on the device.Click the ellipses next to the device you want to upgrade and select from the following options:.

If you want to update the App on one device, select the device on which to update:

Upgrade Zoom Rooms: Upgrade the Zoom Rooms app for all device.

Upgrade OS: Upgrade the OS on all devices.

In the navigation panel, click Room Management then Zoom Rooms.

To upgrade Zoom Rooms for all users in the account:

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